Privacy Policy – Quest Healthcare PTY LTD
At Quest Healthcare PTY LTD, we are committed to protecting the privacy and confidentiality of your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you interact with our healthcare recruitment services or visit our website, questhealthcare.com.au
1. Information We Collect
We may collect personal information from you, including but not limited to:
– Personal details: Name, address, email address, phone number, date of birth, and gender.
– Professional information: Résumé, qualifications, work history, professional registrations (e.g., AHPRA), references, and licenses.
– Sensitive information: Health information, criminal background checks, or other sensitive data required for recruitment purposes (e.g., Working with Children Checks).
– Website usage data: IP address, browser type, and usage patterns when you visit our website.
– We collect this information directly from you (e.g., through forms, job applications, or communications) or from third parties with your consent (e.g., referees, background check providers, or professional bodies).
2. How We Use Your Information
We use your personal information to:
– Provide recruitment services, including matching you with healthcare job opportunities.
– Verify your qualifications, credentials, and eligibility to work.
– Communicate with you about job opportunities, interviews, or our services.
– Comply with legal and regulatory obligations (e.g., immigration or workplace laws).
– Improve our website and services through analytics and feedback.
– Send you marketing communications (with your consent).
3. Disclosure of Your Information
We may disclose your personal information to:
– Healthcare employers or clients for recruitment purposes.
– Third-party service providers (e.g., background check agencies, IT providers) who assist us in delivering our services, subject to strict confidentiality agreements.
– Government authorities or regulatory bodies (e.g., AHPRA, Department of Home Affairs) where required by law.
– Other parties with your explicit consent.
– We will not disclose your personal information to overseas recipients unless necessary for recruitment purposes and only with your consent or in compliance with the APPs.
4. Storage and Security
We store your personal information securely in electronic and physical formats, using industry-standard security measures to protect against unauthorized access, loss, or misuse. Data is stored on servers located in Australia or with trusted cloud providers that comply with Australian privacy laws.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely destroy or de-identify your information.
5. Access and Correction
You have the right to request access to or correction of your personal information held by us. To make a request, please contact us at [insert contact email or phone number]. We will respond within a reasonable timeframe, subject to identity verification. There is no fee for requesting access, but reasonable costs may apply for processing complex requests.
6. Marketing Communications
If you consent to receiving marketing materials, we may send you updates about job opportunities or services. You can opt out at any time by emailing us or contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date revised.
8. Contact Us
For any questions about this Privacy Policy or our handling of your personal information, please contact:
Quest Healthcare PTY LTD
Email: info@questhealthcare.com.au
Phone: +61 343205558
Address: Ground floor 470, St kilda road, Melbourne, Victoria 3004